Policies & Terms

Cancellation & Rescheduling
Cancellations or rescheduling requests made at least 48 hours before the scheduled appointment are subject to no fee. Changes made less than 48 hours before the scheduled appointment may be subject to a cancellation or $50 rescheduling fee. J&M Media reserves the right to adjust or waive fees in special circumstances.

Weather & Rescheduling
J&M Media monitors weather conditions leading up to each scheduled session. Severe weather, including snowstorms, freezing rain, thunderstorms, high winds, or unsafe road conditions, may require rescheduling at no additional charge. Cloudy or minor weather conditions do not automatically require rescheduling. When possible, unaffected services may still be completed.

Late Arrival & Property Access
Clients are responsible for ensuring the property is accessible and ready at the scheduled appointment time. Significant delays, locked properties, or inaccessible areas may result in a fee.

Payment & Delivery
Payment is due according to the invoice terms and must be received before final media is delivered. Final media will be delivered within 1–2 business days following the scheduled session, or sooner when scheduling allows.

Media Usage & Copyright
J&M Media retains copyright ownership of all photographs and media. Clients receive permission to use the delivered media for marketing or promoting the property. J&M Media reserves the right to showcase completed work in its portfolio, website, social media, and other promotional materials.

General Terms
By booking a session with J&M Media, the client acknowledges and agrees to these policies and terms.